Strategies to Connect and Interact with Disruptive Patients, Family and Staff
Webinar - March 15, 2011

Presented By: William J Dunne, MD

At the end of the program, the participant will be able to:

  • Identify key components to consider when developing a program for addressing disruptive patients, family and staff in health care.
  • Discuss the roles of all facility personnel, administration, management, and caregivers when addressing the challenge of the disruptive patient, family or staff member.
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