HealthCare Reliability Organizing™ (HCRO) is a distinctive approach to achieving reliability in healthcare.The HCRO model includes transforming both individual learners and healthcare organizations through a multi-step process of continuous improvement. Rooted in the foundations of socio-technical science and developed in collaboration with world-leading reliability experts and teams of Cohort Organizations across California, HCRO is demonstrating that the path to sustainable healthcare reliability can be achieved.
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