Health Care Administrative Professionals Conference – Lafayette, CA
Friday, October 25, 2019

Sharpen your skills in a course designed specifically for hospital administrative professionals. Engage with like-minded colleagues to share experiences and build your network of trusted resources.

Plan now to join us for a full-day of education with sessions on seamless project management, integrating health and fitness into work and life, and developing communication skills to influence and lead others.

At this conference you will:

  • Refresh your current skills and master new ones
  • Increase your ability to collaborate up, down and across the organization
  • Focus your leadership skills and renew your sense of purpose
  • Learn from and network with others in similar professions


Thursday, October 24

5:30 – 7:00 p.m. | Welcome Reception – Lafayette Park Hotel and Spa
Arrive the evening before and take the opportunity to relax and network with colleagues while enjoying appetizers and beverages.

Friday, October 25

8:30 – 9:00 AM | Registration and Continental Breakfast

9:00 – 9:10 AM | Welcome
Jeanne McAuliffe, Executive Coordinator, Hospital Council Northern & Central California

9:10 – 9:40 AM
Bryan Bucklew, CEO, Hospital Council Northern & Central California
Hear an overview of the state of health care and the Association’s role from the Hospital Council’s new chief executive officer.  During this session, you’ll learn:

  • Why the Executive Assistant role is so critical to our Association
  • Overview of the Association Family
  • How the Association helps our hospitals with advocacy issues and works with hospital CEOs

9:40 – 11:30 AM | Seamless Execution of Project Management for Executive Assistants
Rhonda Scharf, CSP, Administrative Trainer, On The Right Track Training and Consulting
EAs are no stranger to juggling multiple projects, priorities, nor bosses. Because this is a natural talent, many executive assistants are running or assisting projects as part of their daily tasks. Through real‐life examples, you’ll learn to influence, inform, and manage projects. By looking at project management through the EA lens, you’ll realize how many skills you have that you can instantly use. Take away the fear and replace it with excitement and energy. During this session, you’ll learn:

  • What’s involved with project management from the admin perspective
  • Understanding the different needs of stakeholders, sponsors, leaders, and clients
  • Managing the different phases of project management
  • Managing, avoiding, and communicating mission creep
  • The key skills of project management: vision, direction, technique, analysis and approach, and what that means to you

11:30 – 12:15 PM | Networking Luncheon

12:15 – 1:30 PM | The Gym Inside Your Body
Jeremiah Dees, CSCS, Kinesiology Specialist, Integrative Fitness Programs
The nature of executive work can often be an obstacle to maintaining personal health and fitness. Finding regular time to go to the gym gets interrupted by the variable daily priorities inherent to the executive roles in business. Stress stemming from deadlines, problem solving, and long work hours create additional strains on the ability to recover physically and mentally. As the working partners of executives, executive assistants share most of the same challenges maintaining personal health and fitness. To show up every day with a sharp mind, ready to perform, adapt and grow within their professional role requires a viable approach to exercising the body and mind. During this session, you’ll learn:

  • Introduction to movement literacy, the skill map and the concept that the gym is inside the body
  • Perception details that change your outcomes – Engaging the efforts that get you into the right postures, create inherent balance and keep you nimble
  • Lifestyle integration – How to capture full time physical development within the lifestyle you already have
  • “Yes you can” – Creating real confidence and fueling the optimistic, growth oriented mindset going forward

1:30 – 3:00 PM | Influence Your Way to Success
Pam Cunningham, Senior Consultant/LEAD Facilitator, Instructional Designer, IRI Consultants
The executive assistant role faces daily challenges that require EA’s to be informal leaders and exert influence at all levels of the organization, especially in the fast‐paced, ever‐changing world of health care. These challenges can be overwhelming if EAs don’t have a basic knowledge of predictable human behavior and the communication skills to adapt and communicate to influence all types of behavior. During this session, you’ll learn: 

  • How your behavioral preferences and comfort zone impacts how you communicate with others to influence outcomes
  • How your communication style helps and hurts your relationship with others
  • How to read others’ communication preferences
  • How to adjust your style to stay win‐win and influence others to better achieve desired objectives

3:00 – 3:15 PM | Wrap-up and Next Step


Bryan Bucklew
President and Chief Executive Officer
Hospital Council
  Northern & Central California
Bryan Bucklew is president and CEO of the Hospital Council – Northern & Central California. Bucklew is known as an outstanding leader and innovative association executive, who works tirelessly to help members provide high quality health care and improve the health status of the communities they serve. Prior to joining Hospital Council, Bucklew led the Greater Dayton Area Hospital Association (GDAHA) since 2005. Under his leadership, the organization became a leading voice in Ohio on a variety of health care issues, including Medicaid reimbursement, mental and behavioral health, prescription drug coordination and substance abuse care.

Pam Cunningham
Senior Consultant/LEAD Facilitator, Instructional Designer
IRI Consultants​

Pamela Cunningham is an organizational and leadership development expert for both the operational and organizational development side of businesses. Cunningham has promoted a growth mindset and innovation for organizations by serving as a coach for individuals and teams for over 25 years. She is a Six Sigma Black Belt and facilitator for LEAD and ADVANCED LEAD, two widely recognized and acclaimed leadership development programs designed specifically for acute and non-acute care managers in health care. Through partnerships with hospital associations and hospital systems Cunningham serves as a facilitator and coach for large urban systems, rural and acute care hospitals and clinics.

Jeremiah Dees, CSCS
Kinesiology Specialist
Integrative Fitness Programs

Jeremiah Dees is a movement specialist with over 18 years of experience specializing in kinesiology. Dees helps others gain control of their movement, posture, body development and pain. His ability to tap into intrinsic healing and growth mechanisms has helped individuals at all stages of life. Dees knows how critical it is to meet a person exactly where they are – their level of ability, confidence and comfort – warmly and without judgement. What matters most to Dees is to make daily progress you can feel.

Rhonda Scharf, CSP
Administrative Trainer
On The Right Track Training and Consulting

Rhonda Scharf specializes in helping others thrive in their work environment using her proven tools and strategies. Scharf enjoys speaking to and working with your front line support staff because by working with the people who actually do the heavy lifting, she makes a lasting impact on your organizational efficiency, effectiveness and especially, employee morale.


Friday, October 25, 2019
Registration opens at 8:30 a.m. 
Program is 9:00 a.m.- 3:15 p.m.


Lafayette Park Hotel and Spa
3287 Mt. Diablo Blvd, Lafayette, CA

Discount deadline is September 24.
To make hotel reservations at a discounted rate of $209 call (855) 382-8632 and ask for the “Hospital Council Professional Admin Conference” rate. Don’t delay; limited number of rooms available.

Who Should Attend

Hospital administrative professionals including: Executive Assistants, Administrative Managers and Coordinators, Office Assistants and Project Coordinators.


Members $325 
3 or more from same facility receive discounted rate of $285 each.

Questions: Contact Robyn Thomason, Director, Education Program Development, at or (916) 552-7514.

Certificates of Attendance: Available upon request.