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Advanced LEAD Academy

Ground yourself in the essentials necessary to be a stand-out leader

Advanced LEAD Academy is the perfect next step training for those who want exposure to more advanced skills, and for people who have basic management skills and want to explore their leadership potential.

Open to Experienced Leaders Seeking to Advance Their Skills

Ten comprehensive training modules strengthen competencies and cultivate the skills of leaders at any level of an organization who are interested in learning how to:

  • Balance strategic focus, operating objectives and interpersonal relationships
  • Target and identify opportunities for innovation and change
  • Manage and inspire the performance of their employees
  • Assess personal strengths and limitations to engage in continuous self-improvement

Presented in the same interactive style with the same focus on real-world tools as our popular LEAD Academy, Advanced LEAD Academy’s engaging activities guide participants through the process of understanding emotional intelligences and negotiating the distinct challenges of being a leader.

Curriculum 

Module 1 

Emotional Intelligence: An Advanced Leadership Strategy 

At the conclusion of this module managers will be able to:

• Manage emotions by better keeping them in control 
• Motivate yourself to go beyond your emotional comfort zone 
• Recognize and understand other people’s emotions and why they may
  be expressed as they are 
• Manage relationships, i.e., manage the emotions of others to increase
  overall effectiveness 
• Create synergy by using the emotional pull of health care

Module 2 

Negotiation as a Leadership Skill 

At the conclusion of this module managers will be able to:

• Decide if negotiation is needed 
• Clarify the issues and identify stakeholders 
• Determine the best negotiation strategy based on desired outcomes
  and the relationship: hardball, softball, zero-sum or win-win 
• Focus on win-win; have alternatives if needed 
• Open the conversation and explore the issues 
• Focus the conversation and get agreement 
• Ensure appropriate follow-up and next steps

Module 3 

Manage and Leading Effective Projects 

At the conclusion of this module managers will be able to:

• Define and clarify project scope, boundaries and expected outcomes 
• Identify all internal and external stakeholders and what information   
  they need, from whom, by when, and in what format 
• Create a critical path and a role clarifications around each milestone 
• Create a process for accountability for all team members, especially
  for multidisciplinary teams 
• Determine what will get measured, how and why( how it will be used) 
• Create and implement a risk management plan to anticipate and
  prevent project problems 

Module 4 

Planning Successful Change 

At the conclusion of this module managers will be able to:

• Create a change strategy that reduces potential resistance 
• Know who is involved and how 
• Identify and address intended and unintended consequences 
• Anticipate others’ response and manage for it 
• Gain buy-in and support from employees and stakeholders 
• Create a communication strategy 
• Act in ways that build trust in a political environment

Module 5 

Coaching for Development 

At the conclusion of this module managers will be able to:

• Get employees excited about life-long learning and continuous
   improvement 
• Help employees recognize their aptitudes, likes and dislikes, strengths
  and weakness, and match these attributes with a vision for the future 
• Help employees focus on the benefits of determining short-and long-
  term goals and work to develop actions to help them get where they
  want to go 
• Support personal and professional development within the culture of
  your organization

Module 6 

Organizational Politics and Building Trust 

At the conclusion of this module managers will be able to:

• Understand power and politics in the health care environment  
• Understand the value of ethical politics and strategic influence 
• Redirect, diffuse or workaround politically motivated behaviors 
• Recognize potential political motivations in yourself and others 
• Act in ways that build trust in a political environment

Module 7 

Improving Process Performance 

At the conclusion of this module managers will be able to:

• Select or validate a process improvement opportunity as a valid priority
  project 
• Define and clarify project scope with boundaries 
• Determine the most appropriate team members  
• Create a process map making the process visible 
• Determine how best to establish metrics and collect data on key
  actions
• Identify change ideas to accomplish the goals of the project 
• Test ideas and implement changes   
• Hardwire the changes into the organization’s culture

Module 8 

Managing Non-Productive Biases 

At the conclusion of this module managers will be able to:

• Describe where biases come from and why it matters 
• Identify potential personal biases and how they may impact leadership
  effectiveness  
• Learn several strategies for breaking non-productive biases or
  avoiding their negative impact 
• Apply strategies for helping team members manage non-productive
  biases 

Module 9 

Human Performance System: Root Causes Analysis for Human Performance 

Module 10 

Meeting Facilitation Tools 

Faculty 

Working with HASC, IRI Consultants designed the LEAD Academy and Advanced LEAD Academy based on its 30-year track record of helping health care organizations be more effective and successful. This is base don IRI Consultants’ strong affiliations with the American Hospital Association (AHA), the American Society for Healthcare Human Resources Administration (ASHHRA), The Healthcare Roundtable, and state and regional hospital associations like HASC.

Marcey Uday-Riley, MSW, CPT, has been a human resource performance and organization development consultant for more than 25 years. For many
year, Marcey was a clinical behaviorist and manager in a large, urban teaching hospital. She now helps organizations across multiple industries achieve business objectives as a consultant and trainer. She has provided executive, manager and leader training for such organizations as Metropolitan Chicago HealthCare System, Kaleida Health, Lake Regional Health System and Oakwood Health System.

Pamela Cunningham is a Six Sigma Black Belt skilled at blending the technical with the human side of high performance. A highly regarded trainer, Pam conducted leadership training for clinical and non-clinical managers for private- and public-sector health care organizations including Marquette General Health System, BCBS Michigan, Metro Healthcare and CIGNA. She also has advised hospital executives on how to quickly and effectively resolve various organizational issues in such organizations as Lutheran, St. Vincent and Baptist Hospitals.

Questions?

Contact Sherita Rogers, Education Specialist, at hceducation@hospitalcouncil.org or (213) 538-0770.