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November 23, 2010
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November 23, 2010
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    The hospital members of the Hospital Council are organized by geographically-defined sections.
    • Central Coast
      The Central Coast section is comprised of the County of San Luis Obispo.
      • Central Coast Member Hospitals & Section Leadership
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      Northern Sierra section is comprised of Butte, Colusa, Glenn, Lassen, Modoc, Plumas, Shasta, Sierra, Siskiyou & Tehama Counties.
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      The Redwood Coast section is comprised of Del Norte and Humboldt Counties.
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      The Sacramento / Sierra section is comprised of El Dorado, Nevada, Placer, Sacramento, Sutter, Yolo and Yuba Counties.
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      The San Francisco / Marin section is comprised of hospitals in San Francisco and Marin counties..
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      The San Joaquin / Mother Lode section is comprised of Alpine, Amador, Calaveras, San Joaquin and Tuolumne Counties.
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      The San Mateo section is comprised of San Mateo County.
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      The Santa Clara section is comprised of Santa Clara County.
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      The Stanislaus / Merced section is comprised of Mariposa, Merced and Stanislaus Counties.
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      The Tulare / Kings section is comprised of Kings and Tulare Counties.
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      • Accurate
        Endorsed Business Partner for background screening
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        Endorsed Business Partner for blood contract services
      • Atlas Lift Tech
        Endorsed Business Partner for Safe Patient Handling and Movement
      • ButterFLi
        Endorsed Business Partner for on-demand and scheduled rides for patients
      • Collective Medical
        Endorsed Business Partner for care coordination of high utilizers
      • Commerce Healthcare
        Endorsed Business Partner for healthcare financial solutions
      • HSS Inc.
        Endorsed Business Partner for health care security
      • MCAG
        Endorsed Business Partner for settlement recovery service
      • Medefis
        Endorsed Business Partner for vendor management platform
      • Merritt Hawkins
        Endorsed Business Partner for physician and advanced practitioner staffing
      • SafeGuard Asset Recovery
        Endorsed Business Partner for asset control programs
      • ShiftWise
        Endorsed Business Partner for health care vendor management
      • SpeedTrack
        Endorsed Business Partner for inpatient data information
      • Staff Care
        Endorsed Business Partner for temporary clinician staffing
      • SUNRx
        Endorsed Business Partner for 340B administration
      • Vituity Telepsychiatry
        Endorsed Business Partner for telehealth solutions
      • Wipfli LLP
        Endorsed Business Partner for consulting services
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December 13, 2017
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December 13, 2017
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December 13, 2017
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Central Coast Meetings & Events

Overview

Central Coast Meetings and Events

September 4, 2014
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LEAD Academy – Cohort 2
Synchronous E-Learning

July 9, 2021 - 8:45am - 11:00amJuly 23, 2021 - 8:45am - 11:00amAugust 6, 2021 - 8:45am - 11:00amAugust 20, 2021 - 8:45am - 11:00amSeptember 10, 2021 - 8:45am - 11:00amSeptember 24, 2021 - 8:45am - 11:00amOctober 8, 2021 - 8:45am - 11:00amOctober 22, 2021 - 8:45am - 11:00amNovember 5, 2021 - 8:45am - 11:00amNovember 19, 2021 - 8:45am - 11:00amDecember 3, 2021 - 8:45am - 11:00amDecember 17, 2021 - 8:45am - 11:00am

Description 

LEAD Academy is an intensive, 12-module training experience using tools and experiential learning to empower recently hired, newly appointed or previously untrained health care leaders to better understand and use their strengths. Designed for health care supervisors and managers, LEAD is built on the underlying principle that effective leadership requires productive relationships to support excellence in patient care, sustainable business objectives and a safe patient environment.

LEAD Academy sessions provide a safe environment to practice newly learned skills and align work goals and actions to support the broader vision of the organization. Engaging activities guide participants through the process of understanding differing leadership styles and overcoming the distinct challenges of being a leader. Specific program focus areas include:

  • Self development 
  • Supporting the development of others 
  • Managing and developing a successful organization

Schedule 

Cohort 1 

  • Module 1 – April 8 
  • Module 2 – April 22 
  • Module 3 – May 6 
  • Module 4 – May 20 
  • Module 5 – June 3 
  • Module 6 – June 17 
  • Module 7 – July 8 
  • Module 8 – July 22 
  • Module 9 – August 5
  • Module 10 – August 19 
  • Module 11 – September 9
  • Module 12 – September 23 

Academy Objectives 

  1. Improve the performance of the people and the group that report to them 
  2. Enhance their contribution to the achievement of facility and System objectives
  3. Increase their own self management skills during everyday and stressful situations

Curriculum 

Module 1 

From Peer, to Manager, to Leader

At the conclusion of this module managers will be able to:​​​​

• Differentiate between leadership and management/supervision, and use
  the approach best suited to the situation ​
• Explain what successful leadership, management/supervision looks and
  sounds like
• Apply four key leadership principles and practices and practices that
  support success for supervisors and managers 
• Describe how job responsibilities at each level of the organization align
  to help the organization achieve its goals and objectives 

Module 2 

Leading People Differently/DISC 

At this conclusion of this module managers will be able to:

• Approach tasks and relationships differently with different people
  (using the DISC tool) 
• Acknowledge how their own behavior is influenced by preferences 
• Adapt their style to develop improved relationships with employees who    have a different “style”
• Influence people with whom they have been challenged in the past 

Module 3 

Leadership Communication Best Practices

At the conclusion of this module managers will be able to:

• Successfully use the three communication cues that impact
   understanding
• Use interpretive listening to help employees and colleagues understand
   the reason for communication
• Deliver messages in a way that achieves the intent of the       
  communication
• Apply the most effective communication tools with different people in
  different situations 

Module 4 

Coaching Employees to Higher Performance

At the conclusion of this module managers will be able to:

• Identify coaching goals based on the needs of the employee and the
  organization
• Adapt their coaching approach based on the person in the situation and
  the desired outcome
• Plan and facilitate coaching meetings for improved or higher
  performance
• Increase employee performance as a result of focused feedback

Module 5 

Leading Others Through Change

At the conclusion of this module managers will be able to:

• Predict their own natural responses to day-to-day and event-based
  change
• Determine their employees’ and others’ predictable responses to day-to-
  day and event-based change
• Use their leadership and communication skills to help their employees’ 
  and others’ work through issues arising from change
• Keep and adapt gentle pressure towards successful change

Module 6 

Managing Performance

At the conclusion of this module managers will be able to:

• Create measurable performance goals with each employee that
   reinforce the organization’s goals
• Observe employee performance objectively
• Reduce rater bias in evaluating performance and providing feedback
• Stay in their “Adult” persona when giving performance feedback

Module 7 

Planning and Running Effective Meetings

At the conclusion of this module managers will be able to:

• Use different processes for different meetings
• Plan and open outcome-oriented meetings
• Manage meeting processes and behaviors
• Close meetings to enhance understanding, agreement and action
• Follow-up on meetings to provide maximum benefit

Module 8 

Building and Leading Effective Teams

At the conclusion of this module managers will be able to:

• Clarify the team’s purpose and ensure a WIIFM (What’s In It For Me) for
  all
• Define the roles and responsibilities required from team    members
• Identify and build on each team member’s knowledge, skill,
  experience, and interpersonal style
• Apply process tools and techniques to guide proactive team 
  engagement
• Measure, track, and report team performance for continuous team
  development 

Module 9 

Resolving Interpersonal Conflict

At the conclusion of this module managers will be able to:

• Identify common sources of conflict
• Choose between five options for responding to conflict at the source
  based on the risks and benefits of each
• Adjust their preferred style for responding to conflict to achieve a
  productive outcome
• Facilitate and engage in a conversation focused on successful conflict
  resolution

Module 10 

Organizing Your Time, Work and Priorities

At the conclusion of this module managers will be able to:

• Identify and overcome personal time wasters, procrastination, or  
  indecision
• Create or enhance a personal productivity strategy based strengths and
  limitations
• Prioritize requests, requirements and deadlines
• Organize and manage their workspace, phone, and e-mail

Module 11 

Why and How of Organizational Policies

At the conclusion of this module managers will be able to:

• Explain the impact of the dynamics that drive organizational behavior in
  health care
• Create policies that establish or reinforce the desired organizational
  culture
• Interpret and communicate organizational policies and ensure
  understanding and buy-in to increase compliance
• Administer and reinforce organizational policies

Module 12 

Business and Finance for Today’s Health Care Leader

At the conclusion of this module managers will be able to:

• Read a financial report and know why it matters
• Explain health care reimbursement; how hospitals get paid, third-party
  payers and why they matter
• Describe the relationship between a department’s finances and the
  hospital’s finances
• Explain organizational performance measures and how to use them

For additional information, contact Sherita Rogers, Education Specialist, at  srogers@hasc.org or (213) 538-0770.

Listen to the Informational Webinar recording.

  • Read more
Post

Northern California QIPS Leadership Summit

February 26, 2020

 

In light of the latest COVID-19 development and the Centers for Disease Control and Prevention recommendations, Hospital Council has postponed its Northern California QIPS Leadership Summit. A new date for the summit has not been determined at this time.

  • Read more
Post

LEAD Academy – Cohort 1
Synchronous E-Learning

April 8, 2021 - 8:45am - 11:00amApril 22, 2021 - 8:45am - 11:00amMay 6, 2021 - 8:45am - 11:00amMay 20, 2021 - 8:45am - 11:00amJune 3, 2021 - 8:45am - 11:00amJune 17, 2021 - 8:45am - 11:00amJuly 8, 2021 - 8:45am - 11:00amJuly 22, 2021 - 8:45am - 11:00amAugust 5, 2021 - 8:45am - 11:00amAugust 19, 2021 - 8:45am - 11:00amSeptember 9, 2021 - 8:45am - 11:00amSeptember 23, 2021 - 8:45am - 11:00am

Description 

LEAD Academy is an intensive, 12-module training experience using tools and experiential learning to empower recently hired, newly appointed or previously untrained health care leaders to better understand and use their strengths. Designed for health care supervisors and managers, LEAD is built on the underlying principle that effective leadership requires productive relationships to support excellence in patient care, sustainable business objectives and a safe patient environment.

LEAD Academy sessions provide a safe environment to practice newly learned skills and align work goals and actions to support the broader vision of the organization. Engaging activities guide participants through the process of understanding differing leadership styles and overcoming the distinct challenges of being a leader. Specific program focus areas include:

  • Self development 
  • Supporting the development of others 
  • Managing and developing a successful organization

Schedule 

Cohort 1 

  • Module 1 – April 8 
  • Module 2 – April 22 
  • Module 3 – May 6 
  • Module 4 – May 20 
  • Module 5 – June 3 
  • Module 6 – June 17 
  • Module 7 – July 8 
  • Module 8 – July 22 
  • Module 9 – August 5
  • Module 10 – August 19 
  • Module 11 – September 9
  • Module 12 – September 23 

Academy Objectives 

  1. Improve the performance of the people and the group that report to them 
  2. Enhance their contribution to the achievement of facility and System objectives
  3. Increase their own self management skills during everyday and stressful situations

Curriculum 

Module 1 

From Peer, to Manager, to Leader

At the conclusion of this module managers will be able to:​​​​

• Differentiate between leadership and management/supervision, and use
  the approach best suited to the situation ​
• Explain what successful leadership, management/supervision looks and
  sounds like
• Apply four key leadership principles and practices and practices that
  support success for supervisors and managers 
• Describe how job responsibilities at each level of the organization align
  to help the organization achieve its goals and objectives 

Module 2 

Leading People Differently/DISC 

At this conclusion of this module managers will be able to:

• Approach tasks and relationships differently with different people
  (using the DISC tool) 
• Acknowledge how their own behavior is influenced by preferences 
• Adapt their style to develop improved relationships with employees who    have a different “style”
• Influence people with whom they have been challenged in the past 

Module 3 

Leadership Communication Best Practices

At the conclusion of this module managers will be able to:

• Successfully use the three communication cues that impact
   understanding
• Use interpretive listening to help employees and colleagues understand
   the reason for communication
• Deliver messages in a way that achieves the intent of the       
  communication
• Apply the most effective communication tools with different people in
  different situations 

Module 4 

Coaching Employees to Higher Performance

At the conclusion of this module managers will be able to:

• Identify coaching goals based on the needs of the employee and the
  organization
• Adapt their coaching approach based on the person in the situation and
  the desired outcome
• Plan and facilitate coaching meetings for improved or higher
  performance
• Increase employee performance as a result of focused feedback

Module 5 

Leading Others Through Change

At the conclusion of this module managers will be able to:

• Predict their own natural responses to day-to-day and event-based
  change
• Determine their employees’ and others’ predictable responses to day-to-
  day and event-based change
• Use their leadership and communication skills to help their employees’ 
  and others’ work through issues arising from change
• Keep and adapt gentle pressure towards successful change

Module 6 

Managing Performance

At the conclusion of this module managers will be able to:

• Create measurable performance goals with each employee that
   reinforce the organization’s goals
• Observe employee performance objectively
• Reduce rater bias in evaluating performance and providing feedback
• Stay in their “Adult” persona when giving performance feedback

Module 7 

Planning and Running Effective Meetings

At the conclusion of this module managers will be able to:

• Use different processes for different meetings
• Plan and open outcome-oriented meetings
• Manage meeting processes and behaviors
• Close meetings to enhance understanding, agreement and action
• Follow-up on meetings to provide maximum benefit

Module 8 

Building and Leading Effective Teams

At the conclusion of this module managers will be able to:

• Clarify the team’s purpose and ensure a WIIFM (What’s In It For Me) for
  all
• Define the roles and responsibilities required from team    members
• Identify and build on each team member’s knowledge, skill,
  experience, and interpersonal style
• Apply process tools and techniques to guide proactive team 
  engagement
• Measure, track, and report team performance for continuous team
  development 

Module 9 

Resolving Interpersonal Conflict

At the conclusion of this module managers will be able to:

• Identify common sources of conflict
• Choose between five options for responding to conflict at the source
  based on the risks and benefits of each
• Adjust their preferred style for responding to conflict to achieve a
  productive outcome
• Facilitate and engage in a conversation focused on successful conflict
  resolution

Module 10 

Organizing Your Time, Work and Priorities

At the conclusion of this module managers will be able to:

• Identify and overcome personal time wasters, procrastination, or  
  indecision
• Create or enhance a personal productivity strategy based strengths and
  limitations
• Prioritize requests, requirements and deadlines
• Organize and manage their workspace, phone, and e-mail

Module 11 

Why and How of Organizational Policies

At the conclusion of this module managers will be able to:

• Explain the impact of the dynamics that drive organizational behavior in
  health care
• Create policies that establish or reinforce the desired organizational
  culture
• Interpret and communicate organizational policies and ensure
  understanding and buy-in to increase compliance
• Administer and reinforce organizational policies

Module 12 

Business and Finance for Today’s Health Care Leader

At the conclusion of this module managers will be able to:

• Read a financial report and know why it matters
• Explain health care reimbursement; how hospitals get paid, third-party
  payers and why they matter
• Describe the relationship between a department’s finances and the
  hospital’s finances
• Explain organizational performance measures and how to use them

For additional information, contact Sherita Rogers, Education Specialist, at  hceducation@hospitalcouncil.org or (213) 538-0770.

Listen to the Informational Webinar recording.

  • Read more
  • Register now!

Central Coast
The Central Coast section is comprised of the County of San Luis Obispo.

  • Central Coast Member Hospitals & Section Leadership
  • Reports
  • Central Coast Meetings & Events
    • Central Coast Behavioral Health Workgroup
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November 23, 2010
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April 24, 2012
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American Hospital Association

November 23, 2010
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Hospital Quality Institute

February 5, 2014
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November 23, 2010

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